Organisational performance depends on team performance. The team consists of individuals, which is the human capital of an organisation. Team performance is greatly determined by the individual contribution of its human capital. We can look at various aspects of...
In technology, White Label Support is the technical support given by a company (say, company A) for another company’s (say, company B) technical products / services; so that it appears that support is provided by company B itself. There are various ways in which white...
Live chat support is a high-end instant messenger. It is nothing but a web service software which allows businesses to communicate or chat in real time with their website visitors. It provides immediate customer support and has features like custom chat window, real...
Every dedicated technical support company promises to provide 24/7 support, Lowest response time, Quick fixes,etc.. What makes them different is the quality of their technical support. The technical support team is the core asset of any dedicated technical support...
99.999% up-time is the goal of any hosting service provider. As per theories in networking, 99.999% availability (Five 9’s) is associated with an yearly downtime of just 5minutes. Five 9’s is the highest possible efficiency for any hosting service provider resulting...
Infrastructure As Code – An overview : A server has crashed – this can be a freezing situation for any support person. The techie in you will tell that there is a solution. But, despite of the help from the documentation outlining every step...
