SERVER MANAGEMENT
24/7 Server Management Services for Hosting Companies and Data Centers
Your servers are the backbone of your business. When they go down, your customers are affected, your revenue is impacted, and your reputation is at stake. Yet maintaining an in-house team of experienced server administrators around the clock is expensive and difficult to scale. That is exactly the problem VIPoint Solutions was built to solve.
Since 2012, we have been providing outsourced server management services to hosting companies, ISPs, resellers, and data centers worldwide. Our team of certified Linux and Windows administrators manages thousands of servers across all major operating systems and control panels — 24 hours a day, 7 days a week, 365 days a year.
Our Server Management Services
Server Setup and Configuration
We handle complete server provisioning from bare metal or virtual machine setup. This includes OS installation, security hardening, control panel installation (cPanel/WHM, Plesk, DirectAdmin), web server configuration (Apache, Nginx, LiteSpeed), database server setup (MySQL, MariaDB, PostgreSQL), mail server configuration, DNS setup, and firewall rules.
24/7 Server Monitoring and Alerting
We deploy comprehensive monitoring across your entire server fleet to track CPU usage, memory, disk I/O, network traffic, service health, and application response times. When an anomaly is detected, our team is alerted instantly and takes corrective action — often before your customers notice any impact.
Security Hardening and Management
Security is not a one-time setup; it is an ongoing process. We manage firewalls (CSF, iptables, firewalld), intrusion detection systems, brute-force protection, malware scanning and removal, rootkit detection, SSL/TLS certificate deployment, and regular security audits. When vulnerabilities are disclosed in software your servers run, we apply patches promptly.
Performance Optimization
We conduct regular performance audits to identify bottlenecks and optimize server configurations for maximum throughput. This includes web server tuning (Apache/Nginx configuration), PHP optimization (OPcache, PHP-FPM pool tuning), MySQL query optimization, caching layer setup (Varnish, Redis, Memcached), and resource allocation adjustments.
Backup Management and Disaster Recovery
We configure and manage automated backup systems with local and remote/offsite backup storage. We verify backup integrity regularly and maintain documented disaster recovery procedures so that in the event of data loss or hardware failure, restoration happens quickly and completely.
Migration Services
Moving from one server to another — or from one hosting provider to another — is a complex operation. We handle full server migrations including websites, databases, email accounts, DNS records, and SSL certificates with minimal downtime, typically under 30 minutes for most migrations.
Operating Systems and Control Panels We Support
Our team has deep expertise across all major server platforms: Linux distributions including CentOS, AlmaLinux, Rocky Linux, Ubuntu, Debian, and CloudLinux; Windows Server editions from 2012 through 2022; control panels including cPanel/WHM, Plesk, DirectAdmin, CyberPanel, and Webmin; and virtualization platforms including KVM, OpenVZ, VMware, and Proxmox.
Who Are Our Server Management Services For?
We serve web hosting companies that need 24/7 technical support for their customers, ISPs and resellers that manage large server fleets, data centers requiring remote hands and expert system administration, SaaS companies running self-managed infrastructure, and any business with critical servers that cannot afford downtime.
Why Hosting Companies Trust VIPoint Solutions
We are not a generic IT outsourcing company — server management for the hosting industry is our core expertise and what we have been doing since our founding. Our administrators speak fluent English, work under your brand through white-label arrangements, and integrate into your existing ticketing systems (WHMCS, Kayako, Zendesk, Freshdesk). We have earned the trust of hosting companies in the USA, UK, and Middle East who have partnered with us for 5 to 10 years continuously.
Frequently Asked Questions
What does outsourced server management include?
It includes everything needed to keep your servers running optimally: initial setup, 24/7 monitoring, security management, performance tuning, backup management, software updates, troubleshooting, and emergency incident response. We act as an extension of your team.
Do you offer white-label server support?
Yes. White-label support is one of our most popular offerings. We work under your company name, use your ticketing system, and your customers interact with us as if we are your in-house team. Your brand stays front and center.
How quickly do you respond to server emergencies?
Our guaranteed response time for critical issues is under 15 minutes, 24/7. For routine requests, we respond within 30 minutes to 1 hour depending on your service plan.
Can you manage servers hosted at any data center?
Absolutely. We manage servers hosted at data centers and cloud providers worldwide. As long as we have remote access (SSH for Linux, RDP for Windows), we can manage your servers regardless of their physical location.
What is your pricing model for server management?
We offer flexible pricing including per-server monthly plans, dedicated administrator models (where one or more administrators are assigned exclusively to your account), and custom plans based on your server count and support volume. Contact us for a custom quote.
REDUCE DOWNTIME
By providing 24×7 monitoring, we can spot and fix issues before your customers even notice.
ANALYSIS & OPTIMIZATION
Optimize your servers for maximum performance and productivity by conducting periodic stress tests.
ASSURE SECURITY
We manage firewall, intrusion and anti-DOS settings to help you avoid painful security attacks.
CONSTANT UPDATES
Applying OS and panel updates quickly, we minimize the possibility and impact of software and security issues.