PLANS
- LINUX SERVER MANAGEMENT
- LINUX SUPPORT TEAM
- LINUX SUPPORT TECHNICIANS
- PER TICKET SUPPORT PLAN
- VPS HOSTING
CPANEL/WHM SERVER MANAGEMENT
- Unlimited number of tickets
- 30 mins response time
- 4 hours resolution time
- Initial Server Setup
- Server Hardening
- Server Optimisation
- Server Monitoring
- Server Backup
- Data Migration
- Disaster Recovery
- Mysql Crash Recovery
DIRECT ADMIN SERVER MANAGEMENT
- Unlimited number of tickets
- 30 mins response time
- 4 hours resolution time
- Initial Server Setup
- Server Hardening
- Server Optimisation
- Server Monitoring
- Server Backup
- Data Migration
- Disaster Recovery
- Mysql Crash Recovery
APPLICATION SERVER MANAGEMENT
- Unlimited number of tickets
- 30 mins response time
- 4 hours resolution time
- Initial Server Setup
- Server Hardening
- Server Optimisation
- Server Monitoring
- Server Backup
- Data Migration
- Disaster Recovery
- Mysql Crash Recovery
PLESK SERVER MANAGEMENT
- Unlimited number of tickets
- 30 mins response time / 4 hours
- resolution time
- Initial Server Setup
- Server
- Hardening/Optimisation/
Monitoring - Data Migration
- Disaster Recovery
- Mysql Crash Recovery
SOLUSVM SERVER MANAGEMENT
- Unlimited number of tickets
- 30 mins response time
- 4 hours resolution time
- VPS Migration
- Server Backup
- Disaster Recovery
24X7 DEDICATED SUPPORT
- One senior manager| Two Level 3 Tech
- Unlimited number of tickets
- 30 mins response time
- 4 hours resolution time
- Initial Server Setup
- Server Hardening
- Server Optimisation
- Server Monitoring
- Server Backup
- Data Migration
- Disaster Recovery
- Mysql Crash Recovery
HOSTING SUPPORT PLAN
- One Level III |Three Level II/Level I Techs
- Unlimited number of tickets
- 30 mins response time
- 4 hours resolution time
- Initial Server Setup
- Server Hardening
- Server Optimisation
- Server Monitoring
- Server Backup
- Data Migration
- Disaster Recovery
- Mysql Crash Recovery
24 X 7 SHARED SUPPORT
- One Senior Manager | Three Level II/Level I Techs
- Unlimited number of tickets
- 30 mins response time
- 4 hours resolution time
- Initial Server Setup
- Server Hardening
- Server Optimisation
- Server Monitoring
- Server Backup
- Data Migration
- Disaster Recovery
- Mysql Crash Recovery
24X7 SEMI-DEDICATED SUPPORT
- One Senior Manager |One Level III Tech
- Unlimited number of tickets
- 30 mins response time
- 4 hours resolution time
- Initial Server Setup
- Server Hardening & Optimisation
- Server Monitoring
- Server Backup
- Data Migration
- Disaster Recovery
- Mysql Crash Recovery
24X7 DEDICATED DATACENTER SUPPORT
- One senior team manager| Four Level III Tech
- Unlimited number of tickets
- 30 mins response time
- 4 hours resolution time
- Initial Server Setup
- Server Hardening & Optimisation
- Server Monitoring
- Server Backup
- Data Migration
- Disaster Recovery
- Mysql Crash Recovery
WEEKEND SUPPORT
- Unlimited number of tickets
- Level 1 to Level 3 Techs
- 30 mins response time
- 4 hours resolution time
- Server Monitoring
GOOD NIGHT PLAN
- Night Only Plan
- Unlimited number of tickets
- 30 mins response time
- 4 hours resolution time
1000 TICKETS
- $2 per Ticket
- 1000 Tickets per Month
- 24×7 Server Support
Certified Technicians
300 TICKETS
- $2.5 per Ticket
- 300 Tickets per month
- 24×7 Server support
Certified Technicians
PER TICKET SUPPORT
- 24 x7 Support – Per ticket basis.
- Lvl. 1 tickets (less than 30 mins working time)- $3
- Lvl. 2&3 tickets (30-60 mins working time)- $5
- Tasks that require more than 1 hour – $15/hr
VPS HOSTING
- Disk space 200GB
- RAM 5GB
- IPV4 Address 1
- CPU 6
- Bandwidth 500GB
- Round the clock support with server administration
- cPanel license
- Backup box – 200GB storage
- 1TB traffic
- FTP, SFTP, SCP