About
VIPoint Solutions Pvt. Ltd a technology driven IT services provider with excellent track record in achieving customer satisfaction. ViPoint Solutions offers effective technical support solutions in the web hosting sector. Our clientele ranges from single clients, ISPs, resellers to data centers. ViPoint Solutions’ strength lies in its excellent team of skilled and experienced Server Admins and Database management experts. We offer services in hosting support, data centre support, server monitoring/administration, back-up restoration, etc.
By availing technical support from VIPoint Solutions you can get access to qualified and experienced server administrators who possess the know-how to tackle and resolve complex server issues quickly. The level of expertise that we offer coupled with the affordable rates helps take the load off your support staff and allows you to refocus on your core-activities. By partnering with VIPoint Solutions, you are not only assured to achieve significant increase in profit but also improve the levels of customer satisfaction.
WHAT MAKES US DIFFERENT
World Class Infrastructure
VIPoint Solutions personnel are equipped with the most advanced workstations to deliver uncompromising quality services to our clients. They also have access to team laptops for multi-tasking capabilities. Multiple business-class ISP lines provide fast and redundant connections to ensure that we are primed and ready to respond to any kind of support situation that may arise.
Secure & Redundant Offices
VIPoint Solutions is located in InfoPark, one of India’s largest IT parks in the midst of 101 acres of beautiful greenery in the coastal city of Kochi, Kerala, India. Our premier location gives our team access to world class infrastructure and connectivity features. We have invested considerably on security of our premises with 24×7 round-the-clock security, and multiple secured entry points required for access into our facility.
Streamlined Communication & Service
To facilitate greater efficiency in communicating with our clients, extensive VOIP capabilities including Logitech HD webcams and headsets are made available to all clients. You can communicate with us via Skype, AIM, HipChat, GChat, email, or even ship us your PBX phone. Our premises are equipped with multi-channel communication equipment and features to enable you to contact us the way that is convenient to you. All clients receive a complimentary local phone number and Skype International Calling Credit worth $100.
Superior Technical & Vernacular Training
Verbal efficiency in communication is quintessential to providing superior real-time support services. At VIPoint Solutions – English, American vernacular and “Indianisms” elimination is built into our core training programs. We’re 100% cPanel Certified across our firm. VIPoint Solutions personnel cover all spectrums of the Linux space with RHCSA, RHCE, OCP, MCSA, MCSE, MCP, RHCSS, RHCVA, and CCNA certifications.
OUR SPECIALITIES
Dedicated infrastructure. Future-proof technology
- Large 24” LED monitors & fast workstations
- Multiple ISP connections
- 2 x 4Mbps dedicated line.
- 20Mbps cable line.
- 8Mbps ADSL line.
- USB backup
- Data protection through Firewall and selective network access
- Client-specific secure VPN connections where access to their infrastructure requires such a setup
- Fast Ethernet switch-based network as well as a secured Wi-Fi network
- High-end servers from reputed vendors
- Adequate Data Backup with Data Storage Systems (NAS) & Automated backup procedures
- Round the clock power supply with backup UPS and Generators
Unmatched technical excellence
- Plethora of combined technical certifications from RHCSA, RHCE, RHCSS, RHVCA to CL210, CCNA, MCSE, and much more.
- 100% cPanel technical certification across the board.
- Weekly technical seminars on the latest trends.
- Tough 3 week training process for employees of all levels
- Multiple teams dedicated to multiple platforms
company
statistics
Websites Worked
Happy Clients
Servers worked
Cloud Environment
mission and vision
our team
Management Team
Sarath Thankappan
CEO
Jayanarayan M P
COO
Technical Team
Ajith Kumar
Team Manager
Balagopal Menon
Team Manager
Harijith Rajasen
Team Manager
Naveen Gopinathan
Team Manager
Preash Raj
Team Manager
Saheetha Shameer
Team Manager
Deol Tito
Team Manager
Ratheesh Krishnankutty
Team Manager
Our vision is to develop and maintain an outstanding outsourcing company where clients can discover the concept of smart support with each employee striving to each it.